Please do not cancel or stop the installation process. Once the Parallels Tools are installed, you will be prompted to restart Windows. Parallels for mac torrent. Once Windows is installed, launch it by opening a Windows application or by clicking the Power button in the Parallels Virtual Machines list. The first time Windows starts, Parallels Tools will be installed to allow seamless operation between Windows and macOS.
I sometimes find the Java setup on my various Apple devices to be a mystery.
Recently, I was trying to get a Java applet to run in the same way on 2 iMacs and my MacBook Air. The applet is a simple vpn client from Juniper that lets me access a Citrix Desktop from any Mac that I can install the Citrix receiver client on so I can work on 'Company stuff' from a large screen iMac when I'm sat at home or from my MacBook when I'm on the road (it works fine over 3/4G).
The first thing is that you have to do some configuring of both Java and Safari to get the applet to run at all.
Once that was all done, I could log in from all my Macs, fire up the applet and establish a secure connection.
On two of the Macs, as soon as I fired up the Citrix app, the Java vpn window would show 'error'. The console showed a Java crash. But on the third Mac, everything worked fine. I made sure that the Safari and Java preferences were set the same on each machine but still no joy. Then I remembered that I had done some Java development in the past and installed various jdks from Oracle so I ran:
in Terminal on each machine. I keep everything up to date via the Java control panel (currently 1.7xx soon to be 1.8) so was surprised to see this:
That was on the working Mac. Then I remembered the difference between 'System' Java, Java plugins, and Java development kits. Simply put, you can have multiple versions of Java in different places. What was happening on the not-working Macs was that the jdk versions were being used, and the Juniper vpn client won't work with them.
To fix things for the moment I simply removed the jdk folders.
And then checked that the reported version of Java was 1.6 on each Mac. Web applets still use the up to date, secure version 1.7 plugin.
[crarko adds: I believe Oracle has said that eventually Java will no longer support applets at all, on any platform.]
Recently, I was trying to get a Java applet to run in the same way on 2 iMacs and my MacBook Air. The applet is a simple vpn client from Juniper that lets me access a Citrix Desktop from any Mac that I can install the Citrix receiver client on so I can work on 'Company stuff' from a large screen iMac when I'm sat at home or from my MacBook when I'm on the road (it works fine over 3/4G).
The first thing is that you have to do some configuring of both Java and Safari to get the applet to run at all.
Once that was all done, I could log in from all my Macs, fire up the applet and establish a secure connection.
On two of the Macs, as soon as I fired up the Citrix app, the Java vpn window would show 'error'. The console showed a Java crash. But on the third Mac, everything worked fine. I made sure that the Safari and Java preferences were set the same on each machine but still no joy. Then I remembered that I had done some Java development in the past and installed various jdks from Oracle so I ran:
in Terminal on each machine. I keep everything up to date via the Java control panel (currently 1.7xx soon to be 1.8) so was surprised to see this:
That was on the working Mac. Then I remembered the difference between 'System' Java, Java plugins, and Java development kits. Simply put, you can have multiple versions of Java in different places. What was happening on the not-working Macs was that the jdk versions were being used, and the Juniper vpn client won't work with them.
To fix things for the moment I simply removed the jdk folders.
And then checked that the reported version of Java was 1.6 on each Mac. Web applets still use the up to date, secure version 1.7 plugin.
[crarko adds: I believe Oracle has said that eventually Java will no longer support applets at all, on any platform.]
Microsoft has never released Publisher on Mac, but we’ve taken a look at the best alternative desktop publishing software for Mac in 2018. MS Publisher is different from Microsoft Word because it focuses more on Desktop Publishing (DTP) than traditional word processing software on Mac.
- Sponsor Ad -Tips, Troubleshooting and How-To Guides for Mac/OS X/iOS Users
About Thunderbolt, HDMI, USB 3.0, Wi-Fi/Bluetooth, AirPrint, AirPlay, FaceTime, iCloud, OS X Troubleshooting, more.
Last Updated: May 15, 2019 (Added mitigations info to Security Topics)
(Previous Updates: - Article on Aperture support/migration to Photos or Lightroom Classic
macOS 10.14 Mojave Info/Tips, eGPU support and 'Metal' supported Macs
HomePod tips, Secure boot/Startup Security Utility, macOS High Sierra and APFS drive format,
Apple TV 4K HDR/Dolby Vision, Tip for Can't boot from external drive in Sierra or later, Touch ID/Face ID,
Apple TV topic added doc on Single sign-on, Thunderbolt, HomeKit, Wi-Fi topics updated
Updated Boot Camp, Apple Music, Photos App, Homekit, AppleCare, Apple Watch topics)
For new Mac owners, or anyone wanting to learn more about later macOS versions/features, here is a listing of Apple's Mac Basics How-To articles, Specs, FAQs and Tips for Mac and OS X Users. (iOS info also added.) Includes guides to troubleshooting problems, backups, restoring, reinstalling OS X, and more.
Parallels Desktop 13 for Mac System Requirements •Any Mac computer running macOS High Sierra 10.13*, macOS Sierra 10.12 or later, OS X® El Capitan 10.11.5 or later, OS X Yosemite 10.10.5 or later. •4 GB of memory (8 GB recommended). Parallels Desktop 13.0.1 – Run Windows apps without rebooting (Update) Size: 328.85 MB. Parallels allows you to run Windows and Mac applications side by side. Parallels Desktop 13.1.0 Size: 238.73 MB. Parallels allows you to run Windows and Mac applications side by side. Choose your view to make Windows invisible while still using its applications, or keep the familiar Windows background and controls on your Mac. Parallels released Parallels Desktop 13 – a popular solution for virtualization on a Mac.New features of all versions of Parallels Desktop 13 for Mac: increased speed the launch of Windows 8, and 10 to 50%, a mode of travel that extends the battery life of laptop up to 25% support Windows 10 and OS X El Capitan, as well as many other new features. Parallels desktop 13 for mac torrent pirate bay download.
This page also has links to Apple FAQs and Guides on HDMI, Audio, AirPlay, iTunes, Apple TV, CD/DVD sharing, USB, Apple Display Adapters, Mini DisplayPort, Thunderbolt, USB, Firewire, Tips for iOS/iPhone/iPad/iPod Touch users and a list of Airport Utility and Firmware Updates for Apple Base Stations and Time Capsules. (Also tips/guides on using Boot Camp to run Windows on a Mac.)
Plus important tips on what to do with your personal files/data before selling or donating your Mac or iPhone/iPad, and what to do if your Apple product is lost or stolen (and beforehand). How to use 2x parallels for mac.
(Note: If you get a 'file not found' (404) on a link, try again later as article may be in process of being updated. It may also be removed. Apple's CDN network has been frustrating at times, including access denied errors. Some articles have been archived but may still be useful for users of previous OS X versions.)
(you can also use Browser's 'Find' option to search page for other items/topics)
Silimilar parallels desktop for mac.
- How to set up your new Mac
- Meet your Mac (If you're new to a Mac, many tips and guides)
- Mac Basics: The essentials (very brief intro, now archived)
- Mac Basics: The Dock (archived)
- Mac Basics: Stacks (archived)
- About Auto Save and Versions (archived)
- Tags help you organize your files (archived)
- Mac Basics: Dashboard gives you quick access to frequently used info (archived)
- How to Automatically re-open windows, apps, and documents on your Mac
- How to Use Switch Control to interact with your Mac
- Mac Basics: Exposé (OS X v10.6 and earlier) (archived)
- If you can't empty the Trash on your Mac
- About the icons that represent files on your Mac (archived)
- Mac Basics: Customize the Dock (archived)
- Mac Basics: Change your desktop (archived)
- How to take a screenshot on your Mac
- How to select a different startup disk
(was titled 'How to set up and use an external Mac startup disk') - Mac notebooks: Key placement and functions (now archived)
- How to turn your Mac (desktop or notebook) on or off
- How to use the Touch Bar on your MacBook Pro
- How to use function keys on MacBook Pro with Touch Bar
- How to type accents, emoji, and symbols on your Mac
- How to use the Accessibility Options keyboard shortcut
- How to use accessibility features with Touch Bar on your MacBook Pro
- How to use Multi-Touch gestures on your Mac
- How to tell if your notebook has a Multi-Touch trackpad (archived)
- One or more keys on the keyboard do not respond (now archived)
Apple Wireless Keyboard, Mouse & Trackpad Setup/Tips - How to Set up your Apple wireless mouse, keyboard, and trackpad
- Apple Wireless Keyboards and Mouse: System Requirements (now archived)
- Apple Wireless Keyboard, Mouse, and Trackpad: How to install batteries
- How to Identify your Apple wireless mouse, keyboard, or trackpad
- Troubleshooting unresponsive trackpad issues (now archived)
- Apple Wireless Keyboard: Difficulty during pairing process (now archived)
- Mac mini (Mid 2011 and later) & iMac (Late 2012): Bluetooth keyboard may not pair during Setup Assistant (with Tips)
(link disabled as HT203697 article no longer online)
Using Dictation and Voice Commands in OS X: - How to Use Siri on your Mac in macOS Sierra and later.
- About Siri Privacy and Grading
- How to Use your voice to enter text on your Mac
- How to Use Dictation Commands to tell your Mac what to do
- Dictation on your Mac might not work if your Internet connection is filtered
About Spotlight - Mac Basics: Spotlight helps you find what you're looking for
(now titled 'Use Spotlight on your Mac') - How to rebuild the Spotlight index on your Mac
(was titled 'Spotlight: How to re-index folders or volumes')
Activity Monitor Tips - If kernel_task is using a large percentage of your Mac CPU
About System Info, and 32-Bit Apps - 32-bit app compatibility with macOS High Sierra 10.13.4 and later
'About the transition to 64-bit technology and how it affects 32-bit apps.'
Mac Files and Disk Storage Tips - How to Free up storage space on your Mac
- How to download content from the cloud when using Optimized Storage
Help using Mac Disk Utility - Disk Utility User Guide (home page)
- How to Repair a disk using Disk Utility on Mac
- How to choose between APFS and Mac OS Extended when formatting a disk for Mac
(- now goes to How to erase a disk for Mac) - Mac OS Extended format (HFS Plus) volume and file limits (now archived)
Guides for some Apps included in macOS - How to Publish and sell books on Apple Books
- How to Use Preview to combine PDFs on your Mac
- How to Create a PDF in Pages, Numbers, and Keynote (archived)
- How to Use Messages with your Mac
- Mac Basics: TextEdit (now archived)
- Mac Basics: Notifications keep you informed (now titled 'Use Notifications on your Mac')
- Mac Basics: Font Book (now titled 'How to install and remove fonts on your Mac')
- Mac Basics: Address Book (now archived)
- Mac Basics: iCal (OS X Lion and earlier) (now archived)
- How to Use Maps on your Mac to find your destination
(now separate article on Using Maps on your iPhone, iPad, or iPod touch)
About Restrictions and Parental Controls - How to use Restrictions in iTunes on your Mac or PC
- How to use Restrictions on your Apple TV
- How to use parental controls on your iPhone, iPad, and iPod touch
- Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch
(was titled 'Use restrictions to prevent purchasing on your iPhone, iPad, or iPod touch') - OS X v10.5, 10.6: About the Parental Controls Internet content filter (with info on HTTPS limits) (Archived)
Printing - How to Print from your Mac
- Mac OS X: Removing information about completed print jobs (archived)
- OS X: About graphic resolutions for inkjet and laser printers (archived)
- USB printer troubleshooting for AirPort Express, AirPort Extreme, & Time Capsule
AirPrint (Wireless Printers) - About AirPrint, with list of compatible printers, servers and USB-only devices.
- OS X: How to connect to an IP-based printer or AppleTalk printer via IP (now archived)
OS X Printer/Scanner Drivers and Software - Printer and scanner drivers for Mac'This list is no longer updated.'
(Often it's better to get software/updates from your Printer brand's website)
Sleep, Standby, Power Nap Info
(Owners of RAID card for Mac Pro/Xserves, see below for info on enabling sleep) - Mac computers: Sleep Indicator Light behavior
(FYI: 2018 Mac mini's LED -does not- pulse in sleep mode.) - Troubleshooting If your Mac doesn't sleep or wake when expected
- If you see a progress bar when your Mac wakes from sleep
(Didn't want my Mini to auto-shutdown after hours of sleep, so tried PMSET edits.) - How Power Nap works on your Mac (with list of macs that support it)
- About standby on your Mac with list of supported Mac models. (now archived)
- If your MacBook Pro (Retina, 15-inch, Mid 2015) won't wake from sleep
- (Mid 2011) Mac mini & mini Server: Does not go to sleep when Thunderbolt to Ethernet Gigabit Adapter is connected
- Enhanced notifications that can wake your Mac
- About Wake on Demand and Bonjour Sleep Proxy (now archived/no longer updated)
- If you're unable to resolve or bind to domains that end in .local (archived)
(HT3789 Doc on 'How to disable Bonjour service advertising without disabling DNS'
removed by Apple due to changes in OS X Yosemite)
macOS/OS X Security Tips for your Mac - About the Apple T2 Security Chip
(was titled 'Mac computers that have the Apple T2 Security Chip') - About encrypted storage on your new Mac (for Macs with T2 chip)
- About Secure Boot (for Macs with Apple T2 Chip)
- About Startup Security Utility (for Macs with Apple T2 Chip)
- About System Integrity Protection on your Mac (OS X El Capitan and later)
- Safely open apps on your Mac (was titled 'About Gatekeeper')
- How to Use FileVault to encrypt the startup disk on your Mac
- How to Set a FileVault recovery key for Mac computers in your institution
- Protecting Security Information (about Apple product security key, PGP)
- How to Report a security or privacy vulnerability
(was titled 'Contact Apple About Security Issues')
If you want to disable or remove your Apple ID - How to delete your Apple ID account
- How to set a firmware password on your Mac
(no longer has a list of supported Macs) - Setting up firmware password protection on PowerPC-based Macs (archived)
Avoiding Malware and Adware - How to block pop-ups in Safari
(was titled 'Remove adware that displays pop-up ads and graphics on your Mac') - How to Browse privately in Safari for Mac
(and Turn Private Browsing on or off on your iPhone, iPad, or iPod touch) - OS X Yosemite: Protect your Mac from malware (and OS X Mavericks)
- About the 'Are you sure you want to open it?' alert (File Quarantine / Known Malware Detection) in OS X
May 2019 Security Updates and Mitigations for Intel CPU Vulnerabilities: - How to enable full mitigation for Microarchitectural Data Sampling (MDS) vulnerabilities
- This option is available for macOS Mojave, High Sierra, and Sierra after installing security updates. (See section 'How to enable full mitigation for MDS in macOS') - Additional mitigations for speculative execution vulnerabilities in Intel CPUs
'- Apple has released security updates in macOS 10.14.5 to protect against speculative execution vulnerabilities in Intel CPUs..
- macOS 10.14.5 includes security updates for Safari, and the option to enable full mitigation..(described in the article)
- Security Update 2019-003 High Sierra and Security Update 2019-003 Sierra include the option to enable full mitigation.'
(The article also has a listing of 'Unsupported Mac models' from 2009-2010.)
Apple Privacy Related Articles - About Location Services & Privacy
- About Advertising & Privacy
Updating macOS/OS X and Apps - How to verify the authenticity of manually downloaded Apple Software Updates
Mac App Store Info/Troubleshooting: - Get help with the App Store on your Mac (was 'Troubleshooting the Mac App Store')
- If you can't connect to the App store, iTunes Store, or Apple Books (Apple Books was 'iBooks Store')
- Mac App Store: Finding your purchased apps
(now goes to 'Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books.' - See your purchase history in the App Store or iTunes Store
Listing and Downloads for Mac Firmware Updates (EFI/SMC) - EFI and SMC firmware updates for Intel-based Macs (now archived)
(No longer has downloads for the latest updates - doesn't even list the latest firmware version numbers.) - Firmware updates for Intel-based Macs require a GUID partition scheme (now archived)
Backing Up Your Files / Using Time Machine - How to Back up your Mac with Time Machine
- How to Restore your Mac from a backup
- About Time Machine local snapshots
('Starting with macOS High Sierra, an additional snapsnot is saved before installing any macOS update.') - AirPort Time Capsule: If the Initial backup is interrupted (now reverts to above)
- How to Transfer Time Machine backups from one backup disk to another
(was titled 'How to transfer Time Machine backups from current backup drive to a new backup drive') - How to move Time Machine backups from one AirPort Time Capsule to another (now archived)
- How to Verify, repair, or erase an AirPort Time Capsule drive using AirPort Utility
(Includes what to do if you're selling or giving away your AirPort Time Capsule) - If you can't install macOS on a Time Machine backup disk (now archived, no longer updated)
- The macOS installer is designed to prevent you from installing macOS on a Time Machine backup disk.
iMovie Tips & Info - Mac Basics: iMovie (doc removed as of 2016)
- iMovie (2013): Tips For iMovie '11 Users (now archived)
- iMovie supported Cameras, listed by Brand and Model
About OS X QuickTime Player (see below for DVD Player info) - How to use QuickTime Player (version 10) to play, record, edit, and share audio and video files on your Mac.
- How to record the screen on your Mac (using Quicktime Player)
- Installing QuickTime Player 7 on your Mac
(may help if you have older media formats or workflows that require an older version of QuickTime Player.) - Playing media in QuickTime Player that was created by Apple video editing apps (now archived)
- Media formats supported by QuickTime Player (now titled 'If an audio or video file doesn't play on Mac')
- QuickTime Player converts certain files before playing them
iOS Devices & Macs that Support Continuity, Handoff, Instant Hotspot, Calling and SMS - System requirements for Continuity on iPhone, iPad, iPod touch, and Macs (with supported models list)
- How to Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch
- How to use Continuity Camera on your Mac (with list of requirements)
Wireless Networking and Bluetooth (below are Bluetooth Tips) - Choosing a Wi-Fi router to use with Apple devices
(Article created after Apple stopped making their Airport Wi-Fi bases.) - How to Check for Wi-Fi Issues using your Mac (info for OS X 10.8 or later)
(was titled 'Use Wireless Diagnostics to help fix Wi-Fi problems on your Mac' in OS X 10.8.4 and later) - How to troubleshoot Wi-Fi connectivity (Info for OS X 10.7.x or earlier)
- AirPort: Unable to join a Wi-Fi network with hidden SSID (Wi-Fi network name)
- Recommended settings for Wi-Fi routers and access points
- Multiple physical network interfaces on the same subnet may cause routing issues (archived)
- AirPort base station: IPv6 Tunnel Error after installing firmware 7.6.3 in router/NAT mode
- How to use network locations on your Mac (OS X v10.6 and later)
- Mac OS X v10.4 and later: How to prevent .DS_Store file creation over network connections (archived)
10 Gigabit Ethernet (for some newer Macs) - (How to) Use 10Gb Ethernet with iMac Pro and Mac mini
- If the Ethernet connection on your Mac stopped working recently, follow these steps to restore it (article was removed)
It included how to check System Information to find out which version of 'Incompatible Kernel Extension Configuration Data' is installed. If you have version 3.28.1, you need an update. - Using a USB drive with an AirPort base station (with list of Base Station models)
- How to mount an AirPort Extreme USB hard disk volume in Mac OS X and Windows (now archived)
- Questions & Answers for AirPort Express
(original 'AirPort Express frequently asked questions (FAQ)' article HT201577 no longer online) - AirPort Express: How to join an existing Wi-Fi network in client mode
(How to use an Airport Express as an Ethernet to Wi-Fi bridge for a device without built-in Wi-Fi)
Airport Base Firmware Updates and Airport Utility Software - For Info on AirPlay setup, see the AirPlay topic section
General Bluetooth Info and Tips - How to Pair a Mac with your Apple TV
- How to use a Bluetooth mouse, keyboard, or trackpad with your Mac
- Bluetooth glossary of terms (and icons) (archived)
- Resolve Wi-Fi and Bluetooth issues caused by wireless interference
(was titled 'Potential sources of Wi-Fi and Bluetooth interference') - Bluetooth: Unreliable wireless performance may occur when USB 3.0 external devices are close (now goes to above article)
- If sound quality is reduced when using Bluetooth headphones with your Mac
iPhone/iPad/iPod Touch related Wi-Fi and Bluetooth - About Wi-Fi Assist (iOS 9 or later)
- If you need help with your Wi-Fi password
- How to Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch
- Set advanced network settings in the iOS Setup Assistant (enterprise, static, proxy settings)
- How to Use Bluetooth and Wi-Fi in Control Center with iOS 11 and later
- How to Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch
- How to Pair your iPhone, iPad or iPod Touch with your Apple TV
- iOS: Supported Bluetooth profiles (iPhone, iPad, iPod Touch) (now archived)
- How to Use Maps and Bluetooth on your iPhone and iPad
- How to set up a Personal Hotspot on your iPhone or iPad
(was titled 'Share your Internet connection with Personal Hotspot') - If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular)
Internet Setup, Tips & Troubleshooting (see above for Wireless networking setup) - Solutions for connecting to the Internet, setting up a small network, and troubleshooting (now archived)
- Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection (now archived)
- iCloud Terms and Conditions (by Country)
- Mac Basics: File Sharing (now archived)
- How to connect with File Sharing on your Mac (was 'How to connect with File Sharing using SMB')
- Tips for Connecting to legacy AFP services in OS X Lion or later (now archived)
- About File Sharing on iPhone, iPad, and iPod touch
- About Apple Remote Desktop Client and Admin (info on features and updates)
- How to Uninstall or disable Apple Remote Desktop (article no longer online)
- Apple Remote Desktop: Configuring remotely via command line (kickstart)
(now titled 'Use the kickstart command-line utility in Apple Remote Desktop')
About Safari, Plug-ins and Java - For latest info on Safari, see www.apple.com/safari/
- How to update or reinstall Safari for your computer
- How to Install and manage Safari extensions on your Mac
- How to Get Java for your Mac (DON'T install Java if you don't need it.)
- Safari 'Manage Website Settings..' lets you enable the Java web plug-in website-by-website (now archived)
- Mac Basics: Safari 6 in OS X Mountain Lion (now archived)
- Mac Basics: Safari 5.1 in OS X Snow Leopard (now archived)
- How to use Split View in Safari on your iPad
Tips for Safari Problems - Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch
Mac OS X Mail and iCloud Mail Setup (See below for other iCloud info) - How to use Mail on your Mac
- iCloud: Configuring Mail with OS X v10.6 or iOS 4 (now archived)
- What to do If your email contains a winmail.dat attachment
- Using your @icloud.com email address
- How to Use Mail Connection Doctor (troubleshooting)
- What to do if Mail on your Mac keeps asking for your password
- What to do if you can't send or receive email on your Mac
- Get help if you have issues using a POP email account with more than one device
- Set up iCloud Keychain
- How to use the Mail app on your Mac to move, delete, or copy iCloud email
- Identifying fraudulent 'phishing' email (also see Identify legitimate emails from the App Store or iTunes Store)
Setup eMail Accounts on iPhone, iPad, or iPod Touch - How to Use mailboxes to organize emails on your iPhone, iPad, and iPod touch
- What to do If you can't send or receive emails on your iPhone, iPad, or iPod touch
- iOS: Configuring additional outgoing mail servers (now archived)
- How to Use Markup in Mail on your iPhone, iPad, or iPod touch
- How to delete an app that has a configuration profile on your iPhone, iPad, or iPod touch
(Sometimes apps that did this also created a mail account that could not be removed the usual way.)
RTT (Real-Time Text) Calls using macOS Mojave 10.14.2 and later - Make and receive RTT (real-time text) calls on your Mac
(You can also Make and receive RTT calls on your iPhone with iOS 11.2 & later.)
FaceTime/iMessage for Mac and iOS (iPhone, iPad, iPod Touch) - FaceTime for Mac: About HD video calling (archived)
- Get help if you can't make or receive FaceTime calls
- How to Use Messages on your iPhone, iPad, or iPod touch
- How to Send a group message on your iPhone, iPad, or iPod touch
- How to Use message effects with iMessage on your iPhone, iPad, and iPod touch
(If you have Reduce screen motion on, you can't receive message effects.) - How to Block phone numbers and contacts or filter messages on iPhone, iPad or iPod Touch
- Detect and block spam phone calls with third-party apps
- How to Keep all your messages in iCloud
- Deregister iMessage on your iPhone or online
- How to use Business Chat to communicate with Apple and other businesses using Messages.
- How to use the Voice Memos app
- How to Use Digital Touch on your iPhone, iPad, and iPod touch
'With iOS 10 and later, you can use Digital Touch to send sketches, taps, or a heartbeat from the Messages app.'
Emoji, Animoji and Memoji on iPhones - How to Use emoji on your iPhone, iPad, and iPod touch
- How to Use Animoji on your iPhone X and later
- How to Use Memoji on your iPhone X or later
Using Siri on iPhone, iPad, iPod Touch, Macs, HomePod, Apple Watch, Apple TV - List of Devices that support 'Hey Siri'
- How to use Siri on all your Apple devices
- What to do If Siri or 'Hey Siri' isn't working'
- How to turn off Voice Control on your iPhone
Connecting and Using Scanners and Cameras - How to Troubleshoot your iSight (Camera) (archived)
- List of Cameras supported by iMovie
- List of Cameras supported by Final Cut Pro X
- Guide to Using a camera with your Mac (built-in camera and/or camcorder)
- Mac Basics Guide to Using a scanner in OS X with Image Capture and Preview. (Your specific printer brand's website/support page may also have scanner software that better supports its features. Check there for software/driver updates as some OS X updates may affect function.)
- How to Set Up and Use Continuity Camera on your Mac
(See list of requirements for usage, requires macOS Mojave on Mac and iOS 12 on iOS device.) - How to Use camera modes on your iPhone, iPad, and iPod touch
- How to Take and Edit photos with your iPhone, iPad, and iPod touch
- How to Take and Edit Live Photos
Aperture Help & Tips - Migrate your Aperture libraries to Photos or Adobe Lightroom Classic
'Aperture won't run in versions of the Mac operating system after macOS Mojave.
Follow these steps to move your Aperture libraries to Photos or Adobe Lightroom Classic.' - Aperture: Working with stacks
Backing Up and Restoring Aperture Photo Library - Aperture 3.x: Restoring Your Aperture System
Tips/Guides for OS X/macOS Photos app - How to use Photos on your Mac
- How to Organize and find your photos
- Updating from iPhoto to Photos for macOS (was titled 'Get started with Photos for OS X')
- How to Designate a System Photo Library in Photos
- If Photos can't upgrade your library because it's on an unsupported disk volume
- How to edit with third-party apps and extensions in Photos for macOS and iOS
- Photos saves disk space by sharing images with your iPhoto or Aperture libraries
- How to Use Photos and iCloud Photo Library on multiple Mac computers
- How to Adjust the size of your Photos library to store it in iCloud Photo Library
(See below for Tips/Guides on iCloud Photo Library) - How to Add Photos images to an iMovie project
- How to Tag faces in Photos to find people on all your devices (doc no longer online)
- Apple support home for Photos app
- How to Get iPhoto 9.6.1 if you didn't update before OS X 10.10.3 (Tips from apple forum)
- You can also check Apple's Photos user forum and Photos support home (covers iOS and Macs)
Guides for Final Cut Pro X, Motion & Compressor - Get user guides for Final Cut Pro X, Motion 5, and Compressor 4
- Final Cut Pro X: Macs capable of viewing 4K resolution via HDMI (needs updating)
- Graphics card compatibility for Final Cut Pro X, Motion 5, and Compressor 4
- Final Cut Express: Troubleshooting Basics (now archived)
- Final Cut Pro X, Motion 5, Compressor 4: Issues updating via the Mac App Store
- Final Cut Pro X, Motion 5, Compressor 4: Install on multiple systems via Apple Remote Desktop, NetInstall, or NetRestore
- Logic Pro X, MainStage 3: Deploying across multiple Mac systems using Apple Remote Desktop, NetInstall, or NetRestore
(How to minimize audio latency - 3 settings that influence the amount of latency for the system.) - About Apple ProRes RAW
(As of 2019, the following 5 articles now go to support.apple.com/final-cut-pro.) - How to Use 3D Text in Final Cut Pro
- How to Use clip effects in Final Cut Pro
- How to Import media in Final Cut Pro
- How to Manage libraries in Final Cut Pro
- How to Create and modify share destinations in Final Cut Pro
- Motion 4: Troubleshooting basics (was archived, now no longer online)
- DVD Studio Pro: Troubleshooting Basics (now archived)
- Soundtrack Pro 3: Troubleshooting Basics (was archived, now no longer online)
Audio, Music, CD, DVDs, and Optical Media Sharing - DVD or CD Sharing Using Remote Disc with a long list of Incompatible Discs
(now titled 'Use the CD or DVD drive from another computer with your Mac') - Mac computers that can use an Apple USB SuperDrive or MacBook Air SuperDrive
(now titled 'How to connect the Apple USB SuperDrive')
(Old compatibility mod (IF enough USB power supplied) was sudo nvram boot-args='mbasd=1' from terminal.) - Mac notebooks with optical drives: Noises from the optical drive with recordings of example noises.
(Link removed as HT201623 article no longer online as of 8/7/2017 check)
(The 3 guides below are now listed as 'archived, no longer updated) - OS X Mavericks: How to create and use a Burn Folder
Adding Disc Eject to OS X Menu Bar
In the Finder navigate to /System/Library/Core Services/Menu Extras and double click the Eject.menu item.
About OS X DVD Player - How to use DVD Player to watch DVD movies on your Macs (now archived)
- DVD Player: About DVD-Video regions (now archived)
- How to Turn on closed captions and subtitles on your Mac
- Setting up iTunes and DVD Player for digital surround sound (link removed after article pulled)
- was archived, but as of 2019, article HT202029 no longer online.
(Also see notes on Setting Up OS X to Output 5.1/7.1 Surround Sound to HDMI Receiver/HDTV)
Audio Interfaces, Input and Output Tips - How to Set up audio devices on iMac (Mid 2014) and later
- How to Play high sample rate digital audio on Mac computers
- Audio Midi Setup: Set up external speakers for stereo or surround sound (now archived)
- Set up an audio device on your Mac or stream music from your Mac
(originally was 'Connecting your Mac to a home stereo, iPod, iPad, musical instruments or speakers'.) - How to combine multiple audio interfaces for Multi-Output or an aggregate device
- MacBook/MacBook Pro 13': How to use the combination audio port for an audio input device (now archived)
- Mac Pro (Early 2009 through Mid 2012): Audio may not switch when new devices are connected (now archived)
- Mac Bluetooth headset FAQ (now archived)
Enabling Audio Descriptions (to have scenes in videos described to you) - How to Turn on audio descriptions on your Apple TV
- How to Turn on audio descriptions on your Mac
- How to Turn on audio descriptions on your iPhone, iPad, or iPod touch
- How to Turn on audio descriptions on iPod nano
- How to Turn on audio descriptions in iTunes for Windows
- How to Find audio-described content in the iTunes Store
Audio Tips for iPhone, iPad, iPod Touch - How to switch the audio on your iPhone, iPad, or iPod touch
- What to do if your iPhone is stuck in headphone mode
- How to use Do Not Disturb on your iPhone, iPad, and iPod touch
- iMovie for iOS, GarageBand for iOS: Cannot send audio via HDMI with the Apple Digital AV Adapter (HT203439) article no longer online but said 'Upgrade to GarageBand for iOS 1.0.1 (or later) and iMovie for iOS 1.2.1 or later' to fix.
CarPlay Related - How to use CarPlay with your iPhone
(was titled 'Set up CarPlay with your iPhone') - How to use Do Not Disturb While Driving
iTunes Basics (see below for iTunes Store topics) - Apple's iTunes Home page (has current info)
- Changes in iTunes 12.7 (Now Archived as of Sept. 2018)
- How to Share your iTunes library over a home network
- How to Stream your iTunes music using AirPlay (now titled 'How to AirPlay audio')
- iTunes for Mac: Symbols used in iTunes
Download iTunes 12.6.5 with Built-In App Store: (version updated Sept. 12th, 2018) - Apple's Deploy apps in a business environment with iTunes
includes a link to download iTunes 12.6.5 with built-in App store.
(I assume v12.6.5 supports iOS 12 devices. The 12.6.4 update allows syncing of iOS 11.3 (and later) devices, which v12.6.3 didn't.)
iTunes for OS X 10.6.x and earlier:
Current iTunes versions don't support OS X 10.6.x users, but here's iTunes 11.4 for OS X 10.6.
(FYI to PowerPC Mac owners, iTunes 10.6.3 was last version with PPC support. Per a note down the page Apple doc TS3258 (later pulled), the last compatible iTunes version for OS X 10.5.x is iTunes 10.6.3 and for OS X 10.4.x it's iTunes 9.2.1.)
About iTunes Library and Media Files - How to Locate and Organize your iTunes media files
- About iTunes library files (Library.itl, iTunes Library.xml)
- If you don't see your entire library content after you update iTunes on your Mac or PC
- If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV (now archived)
- How to Back up and Restore your iTunes media library (was Manage and back up..)
- How to move your iTunes library to a new computer
- How to find and remove duplicate items in your iTunes library
- How to Delete photos and video synced from iTunes when you can't access the originals (now archived)
- Sync media between your iPhone, iPad, or iPod touch and iTunes on your Mac or PC
(now goes to Access your music collection on all your devices with Apple Music)
Tips for iTunes Problems - Find an iTunes error code (Error code numbers and troubleshooting)
- Troubleshooting issues with third-party iTunes plug-ins (HT203395 no longer online)
- If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
(Includes info on how to check your OS X Hosts file) - About macOS, iOS, and iTunes server host connections and iTunes background processes
Tips/Help for iTunes Store Problems and Error Codes (below has Info on using iTunes Store) - If you can't connect to the iTunes Store, iBooks Store, or App Store (was 'Advanced iTunes Store Troubleshooting')
- If you see a -45054 error in the iTunes Store
- 'Learn how to fix a -45054 error on a Mac or PC. If files or folders that iTunes uses to download purchases are restricted, you might see an alert message that reads: 'We could not complete your iTunes Store request. An unknown error has occurred (-45054).'
iTunes Radio Info - How to listen to Apple Music Radio
(replaces older doc 'common questions on iTunes Radio')
Apple Music (Streaming) Service: - How to Join Apple Music
- How to Access your Music Collection on all of your devices with Apple Music
- How to Add music from your own collection to your Apple Music library (now goes to above article)
- How to Sync Apple Music across your iPhone, iPad, iPod touch and computer (now titled 'Turn on iCloud Music Library with Apple Music')
- How to View lyrics in Apple Music
- How to Refine your suggestions in Apple Music
- How to Listen to Radio in Apple Music
- How to Delete songs and music videos from your iCloud Music Library
- How to Add and download music, shows, and movies from the Apple Music catalog
Apple Music for Android Info: - How to Join Apple Music on your Android phone
- How to Get help with Apple Music on Android (troubleshooting)
- How to Manage your Apple Music membership if you're using an Android phone
- If your country doesn't have Google Play, download the Apple Music on Android app from Apple's website
- How to Move from Android to iPhone, iPad, or iPod touch using 'Move to iOS' app (from google play store)
iTunes Store Purchases, Playback and Accounts - About iTunes Store availability
'On May 25, 2018, Apple will introduce security changes that prevent Windows XP or Vista PCs and Apple TV (1st generation) from using the iTunes Store.' (Some Apple TV gen 1 users had already reported no support with iTunes 12.7.) - Apple Media Services Terms and Conditions (USA)
- View your store credit balance
- How to Delete music, movies, and TV shows from your device
- How to Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books.
- How to View, change, or cancel your subscriptions
- Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
(login at reportaproblem.apple.com) - How to Change, add or remove your Apple ID payment methods
- How to Create or use your Apple ID without a payment method
- If your payment method is declined, or you have a billing issue in the App Store or iTunes Store
- How to Authorize your Mac or PC using iTunes
- Tips for iTunes repeatedly prompting to authorize computer to play purchases
- How to View and remove your associated devices in iTunes
- Missing Shared folder or incorrect permissions may prevent iTunes authorization (article no longer online)
iTunes Store Movie Rentals and Purchases - How to Rent movies from the iTunes Store
- How to download or stream movies and TV shows from the iTunes Store
- Find and watch movies with 4K, HDR, Dolby Vision, or Dolby Atmos
('You can download a local copy of an HD movie, and you might be able to download HDR and Dolby Vision versions, but you can't download a 4K version.') - How to Find closed-captioned and subtitled content in the iTunes Store
- How to Find audio-described content in the iTunes Store
- If you can't stream or watch video content from the iTunes Store or third-party apps
(Also see Causes and Tips for HDCP Errors playing iTunes Store Protected Content.) - Connect your Apple ID to your Movies Anywhere account
(was 'About Disney Movies Anywhere and iTunes Store') - Watch iTunes Extras on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV
(now titled 'If you can't view your iTunes Extras')
About iTunes Match - How to Subscribe to iTunes Match
- How to add a computer, iPhone, iPad or iPod Touch to iTunes Match
iPhone, iPad, iPod Touch Syncing with iTunes, or iCloud - How to use multiple iPhone, iPad, or iPod devices with one computer (now archived)
Troubleshooting iTunes connecting to iPhone, iPad or iPod Touch - What to do if iTunes doesn't recognize your iPhone, iPad, or iPod
- If your iOS 12 device isn't recognized by iTunes, you might need to upgrade macOS or iTunes (HT209142 no longer online)
iPhone, iPad, iPod Touch Update and Restore - How to update your iPhone, iPad, or iPod touch
- What to do If you need more space for an iOS update
- Get help with iOS update and restore errors
- About encrypted backups in iTunes
(Encrypted iTunes backups can include information that unencrypted iTunes backups don't - like saved passwords.) - Locate backups of your iPhone, iPad, and iPod touch (was 'find and manage your iTunes backups')
- Use iTunes to restore your iOS device to factory settings
(now titled 'Restore your iPhone, iPad, or iPod to factory settings') - Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch
AirPlay Setup and Troubleshooting - AirPlay system requirements (includes AirPlay 2 and compatible devices/speakers)
- How to use AirPlay to display video from your Mac on an HDTV via an Apple TV.
- (How to) Play audio to multiple speakers with AirPlay
- (How to) Add and manage TVs and speakers in the Home app
- How to AirPlay video and mirror your device's screen
(was titled 'Use AirPlay to wirelessly stream content from your iPhone, iPad, or iPod touch') - Troubleshooting If you can't use AirPlay or mirror your device's screen (includes Mac, iPad, iPhone, Apple TV)
(was titled 'Get help using AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch') - How to set up AirPlay on your Apple TV
(now titled 'About AirPlay restrictions and Conference Room mode on your Apple TV') - How to set up and configure AirPort Express for AirPlay and iTunes
- AirPlay mirroring might stop or drop connection on older 802.11 b/g networks
Info on AirDrop for Macs and iPhone/iPad/iPod Touch - How to use AirDrop to send files from your Mac to nearby Macs and iOS devices
- How to Share content with AirDrop from your iPhone, iPad, or iPod touch
Sharing iTunes Music/Videos, Home Sharing Setup & Troubleshooting - Get Help with Home Sharing for iTunes libraries (was 'Troubleshooting Home Sharing')
- How to Share your iTunes library over your home network
- How to Use Home Sharing to share iTunes content with other devices
(A Mac/PC, iPhone, iPad, iPod Touch or Apple TV) - How to share GarageBand for iOS songs or Music Memos to YouTube
- If Share options or Markup is missing after upgrading to OS X Yosemite or El Capitan
Family Sharing - About Family Sharing
- How to set up Family Sharing
- About Family purchases and payments
- How to Leave Family Sharing
Back to My Mac Setup and Troubleshooting - How to transition from Back to My Mac
'Learn how to transition to iCloud Drive, screen sharing, and Apple Remote Desktop.' - If you have issues using Back to My Mac (now 'Get help using Back to My Mac')
- Improve the security of your Back to My Mac network (was 'Set up security options for Back to My Mac')
- Resolve Back to My Mac status messages in iCloud preferences now goes to How to transition from Back to My Mac
- Get help with multiple-NAT configurations for Back to My Mac (was 'Double NAT configurations may prevent Back to My Mac connections'. Now goes to How to transition from Back to My Mac)
Mac Displays/Monitor/TV Tips and Troubleshooting (see below for Cables/Display Adapters) - How to Use True Tone on your MacBook Pro (new for 2018 models)
- How to use Night Shift on your Mac (with system requirements)
- How to use external monitors with your Mac
(was titled 'How to use multiple displays with your Mac') - How to use two Mac apps side by side in Split View with OS X El Capitan or later.
- Get help with video problems on external displays connected to your Mac
(previously was 'Troubleshooting internal and external displays.) - How to connect multiple displays to your 2018 Mac mini
- How to connect multiple displays to your iMac Pro
- How to use multiple displays with your Mac Pro (Late 2013)
- How to use multiple displays multiple displays with Windows on your Mac Pro (Late 2013)
(See Boot Camp section for info on running Windows on a Mac) - Mac Pro (Early 2009, Mid 2010, Mid 2012): Supported display configurations (archived)
- Mac Pro (Early 2009, Mid 2010, Mid 2012): Issues with 3 displays and multiple DVI, HDMI connections (archived)
- FYI Here's our page with Late 2013 Mac Pro How-To/Upgrade Guides & Tips including display configurations.
- How to use your Mac notebook computer in closed-display mode with an external display
Using an iMac as an External Display (via ThunderBolt/MDP) - Target Display Mode: Frequently Asked Questions (FAQ)
now routes to Use your iMac as a display with Target Display Mode.
(Includes list of compatible 2009-2014 iMacs - but not Late 2014 27in 5K Retina iMac)
Settings and Tips for Using TVs and 4K/5K Displays, Ultra HDTVs with Macs - (How to) Use the LG UltraFine 5K Display with your Mac (now 'Archived, no longer updated')
- (How to) Use the 21.5-inch LG UltraFine 4K Display with your Mac (now 'Archived, no longer updated')
- Using 4K displays, 5K displays, and Ultra HD TVs with your Mac
- OS X Mavericks: Use a television as a display (now archived)
(for sharpest text, avoid overscan if possible. Set HDTV to non-scaled display mode. Called 'Screen Fit' by Samsung or 'Just Scan' by LG.)
Apple Display Troubleshooting - Apple computers: Black screen or unresponsive Mini DisplayPort display after sleep (now archived)
Includes note to make sure Mini DisplayPort adapters are Vesa 1.1 compliant.
(FYI: If you have a 2012 or later Mac mini with FileVault enabled and the display doesn't wake from (safe) sleep, this apple doc says a workaround is to type in your password (despite having no video), which will log you in and wake the display.) - OS X Yosemite: If your display doesn't look right
Using Projectors with OS X - How to Use Projector Calibrator in OS X
- 'If your third-party display or projector doesn't work in OS X' (as of March 2016 Apple appears to have removed this article (HT203514). Sometimes it's temporary but often not. They do this so often it's frustrating. I wish they would list docs like this as archived instead of removing them.)
How to Adjust Brightness on a Second Apple Cinema Display
With an Apple keyboard, hold the Control key down while pressing the Brightness key.
(IIRC it was the Control key instead of Option but don't have a 2nd display to test now.)
eGPU - External Graphics Card in Thunderbolt Chassis - How to use an external graphics processor with your Mac (macOS 10.13.4 or later)
With a list of supported eGPU configurations - Thunderbolt 3 chassis & graphics cards.
Here's the list of supported Mac models (doesn't include 2013 Mac Pro that has Thunderbolt 2):'eGPUs are supported on MacBook Pro notebooks released in 2016 and later(1), iMac computers introduced in 2017 and later, and iMac Pro. Your Mac must also have macOS High Sierra 10.13.4 installed..'
Article also has notes on app support and link to developer page on coding apps to support eGPUs.
1. If you're using a 13-inch MacBook Pro from 2016 or later, always plug eGPUs and other high-performance devices into the left-hand ports for maximum data throughput. - How to use Blackmagic eGPU with your Mac
About Metal/Metal 2 Support (Graphics API) - Mac computers that support Metal in OS X El Capitan and later.
(Although not listed in the article, Metal/Metal 2 support is shown in System Info on pre-2013 Mac Pro Towers with a Graphics card that supports Metal installed with a compatible OS. See System Info screenshots on our page of reports on Sapphire Pulse Radeon RX 580 8GB in Mac Pros running macOS 10.12.6 or later, including High Sierra. - About graphics card compatibility between Mac Pro models (only lists OEM cards)
- Mac computers that use OpenCL and OpenGL graphics
Setting Graphics Performance on MacBook Pros with onboard and discrete GPUs - MacBook Pro (15', Late 2008), (17', Early 2009), (15'/17', Mid 2009): How to set graphics performance
Info on Apple Display Defects, Bad Pixels, Avoiding IR/Burn In, Etc - Learn more about Using an Apple Retina display
Apple LCD Display Power Light is Blinking - what does it mean?
See info the error codes for Apple LCD display Power light flashes
LED Cinema Display Audio Tips/Troubleshooting - LED Cinema Display (27-inch): Intermittent loss of audio (now archived)
- LED Cinema Display (27-inch and 24-inch Late 2008): About headphone sound redirection (now archived)
Info on Apple AC/Power Adapters for older DVI Cinema Displays - Identifying power adapters for DVI Apple Cinema Displays (20-inch, 23-inch and 30-inch)
Info on Apple DVI to Video Adapters - Learn about the Apple DVI to Video Adapter (archived)
- Mac Pro (Mid 2012 and earlier): Graphics card video compatibility with Apple DVI-to-video adapter (archived)
- Power Mac G5 (Late 2005) compatibility with Apple DVI to Video Adapter (archived)
Mac Mini specific tips on HDMI/Audio/TV (see above for main Audio topics) - How to Connect multiple displays to your Mac mini (2018)
- Mac mini (Early 2006 and later): Connecting to a television (archived)
- Connecting headphones or external speakers to your Mac mini (archived)
- Mac mini: About HDMI audio & headphones (now converts to Connect to HDMI from your Mac)
- Mac mini (Late 2012): Audio MIDI Setup shows 96(K)Hz output instead of 192(K)Hz (now archived)
'The audio controller hardware in Mac mini (Late 2012) supports up to 96KHz audio input and output', correcting a mistake in the original specs that listed 192KHz max. (As of Jan 17, 2017 revision, the article title and text still has 'Hz', which should be 'KHz'.) - Connecting an iOS Device to a TV see below for A/V Adapter Cables for iPad, iPhone and iPod Touch.
Mac Ports and Connectors - Frequently asked questions about using HDMI with Mac Computers (now 'Connect to HDMI from your Mac')
- About the external features and ports on your iMac and iMac Pro
(was titled 'iMac (Late 2012 and later): External features, ports and connectors') - Mac mini (Late 2012): External ports and connectors - now routes to Mac mini (Late 2012) - Technical Specs
(HT202638 2012 Mac Mini Ports/Connectors article incorrectly listed 192KHz support for Audio. 2012 Mini max is 96KHz) - Mac mini (Power PC): external ports and connectors (Archived)
- About Thunderbolt ports and displays
(was titled 'Thunderbolt ports and displays: Frequently asked questions (FAQ)') - How to Connect with Thunderbolt 3 on your new MacBook Pro
(Now goes to an article on Apple's Thunderbolt 3/USB-C Adapters) - About the Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter
- Tip/Workaround If You Can't Boot from External Drives with macOS 10.12.2 or later
(MacOS now disables loading external drive custom boot ROM. Page has a workaround and a terminal command for Early 2015 and older macs to restore function with needing special keypresses at every boot.) - About the SD and SDXC card slot
USB and Firewire Info
('USB and FireWire Quick Assist' article HT1151 no longer online) - FireWire Ports: Specifications (archived)
- Using USB devices with your Mac (with USB-C info)
- OS X: Identifying USB ports on your Mac using System Info (now archived)
- OS X: Low power alert with USB Devices, USB Keyboard, and USB SuperDrive
About Macs using Target Disk Mode - How to use target disk mode to move files to another computer
(was titled 'Use target disk mode to share files between two Mac computers') - How to use and troubleshoot FireWire target disk mode (archived)
Apple Video Cables and Adapters (DVI, MDP, Thunderbolt, VGA) - About Apple video adapters and cables (and list of compatible Macs)
- Apple Thunderbolt cables and adapters (and list of compatible Macs)
- Apple Thunderbolt Adapters: Frequently asked questions (FAQ) (now archived)
- Adapters for the Thunderbolt 3 (USB-C) or USB-C port on your Mac or iPad Pro
(was titled 'Adapters for connecting a display to the Thunderbolt 3 (USB-C) port on your Mac') - Mini DisplayPort to Dual-Link DVI Adapter: Flickering and wake from sleep problems (fixed in Adapter Firmware v1.03)
- About the Mini DisplayPort to VGA adapter firmware update (Firmware update released in 2009)
- About Mini DisplayPort to HDMI adapters now titled 'Send audio and video to HDMI displays through Mini DisplayPort'
Includes list of Mac models that can output multichannel audio over Mini DisplayPort as well as video.
Also notes 'If your Mac came with an HDMI port, the HDMI port supplies audio and video without an adapter'.
(As of August 2017, article is 'archived, no longer updated'.) - What to do if Thunderbolt Firmware Update 1.2 keeps reappearing in software update or Thunderbolt ports and Target Display Mode don't work after updating. Includes notes this may be caused by having a self-powered Thunderbolt device connected when the update is applied. (Article now archived.)
Apple Video Adapters for iPad, iPhone and iPod Touch - This article on USB-C and Thunderbolt adapters updated to add iPad Pro info.
- Lightning to 30-pin Adapter: Using video adapters or other 30-pin accessories (HT202606 was archived, but now removed)
- iPhone, iPad, iPod: TV out support article (HT1454/HT204231) with info on older docks & AV cable kits no longer online
- How to Identify counterfeit or uncertified Lightning connector accessories
About iPhone, iPad, iPod Touch connections via USB in iOS 11.4.1 and later - Using USB accessories with iOS 11.4.1 and later notes
'Starting with iOS 11.4.1, You might need to unlock your passcode-protected iPhone, iPad, or iPod touch to connect it to a Mac, PC, or a USB accessory..' (See linked article for more details.)
Apple Magsafe Adapters Info/Care/Troubleshooting - Mac notebooks: Troubleshooting power adapters with a barrel-type connector (archived)
- Find the right power adapter and cable for your Mac notebook (intel-based models)
- PowerPC-Based Mac notebooks: Identifying the right power adapter and power cord--US
- Using Apple power adapters, cables, and duckheads with Apple products
(Apple's Power Adapter Replacement Program (U.S. only) ended 1/31/2014)
Apple RAID Cards for Mac Pro and Xserves - Xserve RAID Card: Identification and compatibility (archived)
- Mac Pro (Early 2009) RAID Card: Identification and compatibility (Original & Early 2009 versions)
- Mac Pro RAID Card and Xserve RAID Card (Early 2009): Enabling system sleep (archived)
- Mac Pro RAID Card or Xserve RAID Card: Volume may not mount after improper shutdown or restart (archived)
- Mac Pro RAID Card: Capacity for four-drive RAID 5 configurations may be different than expected (was archived, now no longer online)
- Apple RAID Utility User's Guide (PDF) (direct link)
('Instructions for setting up RAID volumes on a computer with a MacPro RAID Card or Xserve RAID Card.')
Mac Fusion Drives (Info and Repairs) - How to fix a split Fusion Drive
- Preparing your Fusion Drive Mac for the macOS High Sierra install
(Above is an Apple beta program page, it was made for users of the BETA High Sierra install that allowed Fusion Drives to be APFS, which the macOS High Sierra public release DOES NOT support. (The public release of macOS 10.13 uses APFS for Flash/SSD drives - Fusion drives are a combination of SSD/Flash and a Hard Disk.) The linked page includes a step-by-step guide to converting an APFS Fusion drive back to 'MacOS Extended (Journaled)' format. Requires a Time Machine backup to restore/migrate your data to the reformatted Fusion drive using the macOS High Sierra Setup Assistant that runs after the install.)
Apple Hardware Test and Apple Diagnostics (see above for Wi-Fi diagnostics) - How to use Apple Diagnostics on your Mac (for June 2013 and later Macs)
- How to use Apple Hardware Test on your Mac (for pre-2013 Intel-based Macs)
- Apple Diagnostics: Reference (error) codes
(Info on Startup tones, POST RAM error codes in mac startup problems section.) - Mac notebooks: Apple Hardware Test may report SNS alert when power adapter is not connected (now archived)
(Errors '4 SNS/1/40000001: IDOR' and/or '4 SNS/1/40000001: VPOR')
Troubleshooting Mac Startup or Power Up Problems (below are macOS/OS X Troubleshooting Tips) - What to do if your Mac doesn't turn on or start up
- If your Mac doesn't start up from the Mac OS X Install DVD disc (older OS article, now archived)
- About Mac startup tones (what the tones indicate)
- If there's an issue with your Mac, it might make one of these tones when it starts up. - About Mac Power On Self Test (POST) RAM error codes (Intel based Macs)
(Older article on Power On Self-Test Beep Definition - Part 2 Archived) - Mac Startup key combinations (for Intel-based Macs)
(Doc on using startup keys with Apple Wireless Keyboards no longer online) - Start up your MacBook Pro or MacBook by opening it or plugging it in
- OS X: Gray screen (appears frozen) at startup (now reverts to screens you see when your Mac starts up)
- Try safe mode if your Mac doesn't finish starting up
(now titled 'Use safe mode to isolate issues with your Mac') - Resolve startup issues and perform disk maintenance with Disk Utility and fsck (archived)
Zapping the PRAM and Resetting the SMC - How to Reset NVRAM or PRAM on your Mac.
Hold the keys down until Mac startup tone is heard 3 times.
(The original HT1379 article had info on what's stored in it, when and why you should reset it.) - (Intel-based Macs) How to Reset the System Management Controller (SMC)
(Includes what to try before resetting SMC, and what problems may be fixed by resetting the SMC.)
TIP: What the current SMC reset article does not mention for Desktop Macs, is holding the power button down for 5 seconds after disconnecting A/C Power cord. (This fixed a Firewire 800 port problem on my old iMac. Just disconnecting A/C power for a period of time -did not- fix that problem. Holding the power button down for 5 seconds with power cord disconnected did restore FW800 port function.)
How to Reset the SMU on Power Mac G5 (Late 2004 or Late 2005) - How to reset the SMU on a Power Mac G5 (Late 2004) or Power Mac G5 (Late 2005) (archived)
How to Reset the PMU (power management unit) on PowerPC Notebooks - Resetting PowerBook and iBook Power Management Unit (PMU) (archived)
- PowerBook 100 through PowerBook 5300: Resetting Power Management Unit (PMU) (archived)
Mac/OS X Troubleshooting Tips - A General Guide to Isolating issues in Mac OS X
- How to troubleshoot an OS X software issue (archived)
- Troubleshooting your Mac spontaneously restarts or displays a message that it restarted or shut down because of a problem
- If your Mac runs slowly (possible causes and tips)
- Troubleshooting permissions issues in Mac OS X (now archived)
- Repair disk permissions with Disk Utility (Yosemite and earlier) (now archived)
- In OS X Yosemite and earlier, Disk Utility can repair file permissions on a startup disk. - Disk Utility's Repair Disk Permissions messages that you can safely ignore (HT203172 no longer online)
Reset macOS/OS X Login or Account Password - How to change or reset the password of an macOS user account
- How to change the name of your macOS user account and home folder
About OS X/macOS Recovery Mode and Recovery Disk Assistant (some articles renamed 'OS X' to 'macOS') - OS X: About Recovery Disk Assistant (HT202294 no longer online)
- OS X Recovery Disk Assistant v1.0 (download page still there as of Aug. 23, 2019)
'The OS X Recovery Disk Assistant lets you create OS X Recovery on an external drive that has all of the same capabilities as the built-in OS X Recovery: reinstall Lion or Mountain Lion, repair the disk using Disk Utility, restore from a Time Machine backup, or browse the web with Safari.
(As noted above, the 'About OS X Recovery Disk Assistant' article no longer online.)Note: In order to create an external OS X Recovery using the OS X Recovery Assistant, the Mac must have an existing Recovery HD.'
- If a flashing question mark appears after installing 'OS X Yosemite Recovery Update 1.0.' (archived)
(If you have Filevault + Mac Firmware Password enabled. Includes steps to resolve.)
macOS Mojave 10.14 Articles and Tips - About the security content of macOS Mojave 10.14
(See below for info on making a bootable installer, reinstalls/recovery, etc.) - How to Install macOS 10.14 Mojave on Mac Pro (Mid 2010) and Mac Pro (Mid 2012)
Includes notes on supported Graphics cards. Looking for feedback for our Radeon RX 580 in Mac Pros page. Reports on other graphics card models are also welcome of course. (Some 2009 Mac Pro owners have flashed their EFI/bootrom to Mac Pro 5,1 (2010-2012) for later macOS support.) - macOS 10.14 Mojave - If you see the alert 'Installation cannot proceed with Boot Camp configured'
'If you have an iMac (27-inch, Late 2012) with a 3TB hard drive, you must remove its Boot Camp partition before you can install macOS Mojave 10.14. After you upgrade to macOS Mojave, you won't be able to use Boot Camp to install Windows on this Mac.'
Read BEFORE you Upgrade to macOS High Sierra (info on APFS conversion) - How to Prepare for APFS in macOS High Sierra
'When you install macOS High Sierra on the built-in solid-state drive (SSD) of a Mac,
Includes info on APFS compatibility with Mac OS Extended (HFS+), FileVault, Boot Camp, file sharing, and Time Machine.
that drive is automatically converted to APFS.
Fusion Drives and hard disk drives (HDDs) aren't converted.
You can't opt out of the transition to APFS.'
(Also check Apple's macOS High Sierra site, Apple's MacOS High Sierra user discussion forum, and
sponsor OWC's blog post on Common Problems During and After macOS High Sierra Installation.) - How to choose between APFS and Mac OS Extended when formatting a disk for Mac
- How to Prepare for changes to kernel extensions in macOS High Sierra
- How to Upgrade to macOS High Sierra on a Mac at your institution
How to Reinstall OS X and Creating a Bootable OS X Installer - How to reinstall macOS from macOS Recovery
- How to create a bootable macOS installer
- How to create a NetBoot, NetInstall, or NetRestore image (now Archived/no longer updated.)
- How to install macOS at your organization (for system administrators)
- How to set up and use an external Mac startup disk (now titled 'How to select a different startup disk')
Includes a tip if you can't boot from an external drive as some have reported after installing macOS Sierra 10.12.2 update. See the section down the page titled 'If you can't select your startup disk or start up from it' that has a note on third-party external devices that use Option ROM firmware and how to turn off a new security feature (not loading option rom) via keystrokes at each boot or via a terminal command. (Terminal command setting is mentioned as an option for Early 2015 and older Macs.) - Use the version of OS X that came with your Mac, or a compatible newer version
(Original Apple doc with list of OS X versions/builds that shipped with Macs, now routes to above.) - Mac OS X: About the Archive and Install feature (older OS X article, now archived)
- Intel-based Macs: 'You have inserted a disk containing no volumes that Mac OS X can read' alert message (archived)
- Intel-based Mac's volumes don't appear on Mac OS X 10.3.9 or earlier.
Mac OS X Install Problems and Error Messages - 'You cannot install Mac OS X on this volume..' alert in Installer
(now goes to How to Setup and Use an External Startup Disk) - Installer reports 'OS X could not be installed on your computer' or 'This disk cannot be used to start up your computer'
(now goes to How to Reinstall macOS) - Troubleshooting Mac OS X installation from CD or DVD (older OS X article, now archived)
Reinstalling OS X Server 3.x/2.x for OS X 10.9.x / 10.8.x - How to reinstall OS X Server for Mountain Lion or Mavericks from the Mac App Store (archived)
- How to Turn on performance mode for OS X Server
- Prepare for changes to macOS Server 5.7.1
Mac Guides to Upgrading/Replacing RAM (some models are not upgradeable) - MacBook: How to remove or install memory (2006-2010 models, now archived)
- Mac Pro (Mid 2010): Registered DIMM support (archived)
- Mac Pro (Late 2013): Installing or replacing memory
Info on Apple Notebook Batteries and iPhone/iPad/iPod Touch Batteries - Apple's Tips for Maximizing Battery Life and Lifespan
- Calibrating your Mac notebook's battery for best performance (now goes to 'Maximizing Battery Life and Lifespan' above)
- About Mac notebook batteries has info on Optimizing battery life, Troubleshooting & Servicing Apple batteries.
- How to store Apple notebook computers and their batteries (was 'Mac notebooks: About Battery Storage Life')
- Determining battery cycle count for Mac notebooks
- About iPhone Battery and Performance
- How to Use Low Power Mode to save battery life on your iPhone
- How to Charge your iPhone with an iPad or Mac notebook power adapter
- How to Fast charge your iPhone X, iPhone 8, or iPhone 8 Plus
- If your iPhone, iPad, or iPod touch won't charge
- About Apple Battery Replacement and Recycling
(includes info on iPhone, iPad and iPod batteries as well as Mac Notebooks) - See how apps affect Mac performance, battery runtime, temperature, and fan activity (was titled 'Runaway apps..')
- Keep your Mac notebook within acceptable operating temperatures
How to Identify your Specific Mac Model (Series/Year) - How to identify iMac models (no longer lists 2008 and older)
- How to identify Mac mini models (no longer lists 2008 and older)
- How to identify Mac Pro models (no longer lists 2008 and older)
- How to identify MacBook models (no longer lists 2008 and older)
- How to identify MacBook Pro models (no longer lists 2008 and older)
- How to identify MacBook Air models (no longer lists 2008 and older)
Info/Specs on PowerPC Mac Models (most articles now archived) - PowerMac G5 (Late 2005) (Dual Core CPUs, PCI-Express slots)
- PowerMac G5 (Early 2005) (Last of the AGP and PCI-X slot models)
- PowerMac G5 (Late 2004) (AGP Slot for Graphics Card + PCI-X slots)
- PowerMac G5 (June 2004) (AGP Slot for Graphics Card + PCI-X slots)
- PowerMac G5 (2003, first G5 towers) (AGP Slot for Graphics card + PCI-X slots. All Air cooled)
- PowerBook G3 Computers: How to Identify Different Models
How to Identify iPad, iPod, iPhone Models - Identifying iPod models
SIM and eSIM info - iPhone, iPad and Watch - How to Remove or switch the SIM card in your iPhone or iPad
- Import contacts from your SIM card to your iPhone
- Use Dual SIM with Apple Watch Series 4 (GPS + Cellular) and Apple Watch Series 3 (GPS + Cellular)
- If you see a Cellular Update Failed or Apple Pay Not Available alert after iOS update or restart
Tips if your iPhone/iPad/iPod is Frozen or Won't Power On - If your iPhone, iPad, or iPod touch won't turn on or is frozen
- How to force Restart your iPhone, iPad, or iPod touch (now just 'how to restart..')
- Get help with hardware features on your iPhone, iPad, and iPod touch
(now archived, but links in article for specific problems still work as of Sept. 2017.) - Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures
Apple TV Setup, Tips, and Manuals - Identifying Apple TV models (includes ports/connectors info)
- How to Set up your Apple TV (includes Apple TV 4K)
- About 4K, HDR, and Dolby Vision on your Apple TV 4K
(Also see footnote about HDR10 and Dolby Vision frame rates. Some TVs (like 2016 LG OLEDs) don't support 4K/UHD Dolby Vision at 60Hz/50Hz, so 30Hz or 24Hz would be used (or 25Hz for PAL TVs). In those cases Apple recommends 1080P at 60Hz/50Hz instead due to slower interface performance at 25/30Hz.
Update - Although Apple favors framerate over all else and considers mode switching (24Hz for movies, 60Hz or Interface) a negative due to TV re-sync causing a screen flicker, under 'Other Formats' there are 4K options for 24Hz HDR, 24Hz SDR and 24Hz Dolby Vision (if connected to a Dolby Vision compatible TV).
Update 2: In tvOS 11.2, Apple TV 4K gets Native Mode/Frame rate matching option that many owners wanted. (See new Apple article - Automatic 4K Apple TV Video output switching of HDR/SDR and refresh rate to match the original video's content. tvOS 11.2 added a 'Match Content' option in the Video Settings. Resolution doesn't change, but the option for HDR/SDR & frame rate matching with the original source is a big plus that many wanted. I think this will both increase sales and reduce returns.)
Update 3: tvOS 11.3 added Apple TV 4K support for the 'low latency' Dolby Vision profile used by some Sony 4K/UHD TVs. (It's the first HDMI device to support the Dolby Vision profile used by Sony, which is different than the Dolby Vision profile used in other TV brands like LG, TCL and Vizio.)
Update 4: tvOS 12 added support for Dolby Atmos - see this article.
The above Apple doc recommends cables with a 'Dolby Vision mark' - tested with 4K Apple TV they say. (Their example 2M Belkin Ultra High Speed cable is $29.95 at Apple's store and its specs list 'up to 48 Gbps' - that's next-gen HDMI 2.1 spec's max rate and more than double the Apple TV 4K's listed HDMI 2.0a port spec.)
I've never seen a 'Dolby Vision' marked (or 48Gbps) HDMI cable yet, but for HDMI 2.0 4K/UHD HDR/DV I'd suggest a Premium Certified HDMI cable (HDMI 2.0/18GHz), as short as possible. 6ft Certified Premium HDMI 2.0/18Gbps cables are under $10 at some sellers. (There's also a free HDMI Premium Cable Authentication iOS App to verify the code on the box label.) I've seen them work reliably with a 4K HDR10 60P movie, although DV on 4K discs are typically 24P. (HDR10 is 10-bit and DV supports 12-bit, but both are within the HDMI 2.0x spec using correct output settings. The test Oppo 203 set to 'HDR Auto' always output 12-bit 4:2:2 to the 4K LG OLED, even with HDR10 discs. And per HDMI 2.0 Supported 4K formats, 4K @60Hz 12-Bit 4:2:2 is supported. (4K60 12-Bit 4:2:2 is appx 17.8Gbps, just under the 18Gbps HDMI 2.0 spec max.) Blu-Ray and HDR10 discs are 4:2:0, DV discs IIRC are 4:2:2. 4K @60Hz/50Hz 4:4:4 isn't supported at 10-bit or 12-bit in the HDMI 2.0 spec - too high a data rate.) - About frame rate and dynamic range matching on Apple TV 4K (in tvOS 11.2 and later)
FYI: See this section for article on 4K/HDR/Dolby Vision movies (no downloading of 4K movies). - How to use the TV app on your Apple TV 4K, Apple TV (4th generation), iPhone, and iPad
- How to Use Single sign-on with your iOS device, Apple TV 4K, or Apple TV (4th generation)
Includes a list of providers and apps that support single sign-on - How to Play audio in Dolby Atmos or surround sound on your Apple TV
(iOS 12 added Atmos support. Doc was titled 'Surround sound settings on your Apple TV 4K or 4th generation)
Dolby's Info about Apple TV Audio Settings (from tVOS 10 era) - Dolby Audio Support on Apple TV (4th Generation and later)
- Includes tips/explanation of 4th Generation and later Apple TV Audio Surround Sound Settings.
(Apple added Dolby Atmos support with tvOS 12 - see doc above.) - How to Turn on audio descriptions on your Apple TV
Updating Apple TV Software - How to Update the software on your Apple TV
- About Apple TV 4K and Apple TV HD (4th generation) software updates (tvOS 12 and 11)
- About Apple TV (4th generation) software updates (tvOS 10 and older, now archived)
- About Apple TV (2nd and 3rd generation) software updates
Apps, Games, Streaming and Podcasts - How to Download apps and games using the App Store
- Apple TV: Understanding podcast syncing with iOS and iTunes
(now goes to article Subscribe and listen to shows in the Podcasts app)
Contact App developer or Content Provider - Contact streaming video content providers for Apple TV
Apple TV Wireless Keyboards and Wi-Fi Help - How to Use Bluetooth keyboards with your Apple TV (now goes to doc below)
- How to Use Bluetooth accessories with your Apple TV (4K or 4th generation)
Apple TV Remote Control Info and Tips (hardware remote) - How to use your Apple remote for Apple TV
- How to use Siri on your Apple TV (Apple TV 4K and 4th generation)
- How to use your Siri Remote with Apple TV 4K and Apple TV (4th generation)
- How to Control your TV or receiver with your Siri Remote or Apple TV Remote
- How to charge your Siri Remote
- How to Get help with your Apple Remote - Siri remote or older Apple remote
(now titled 'If your Apple TV remote isn't working') - How to Use a third-party remote with your Apple TV, a guide to learning/programming. (HT201856 article no longer online)
(Some universal remotes like the Harmon series also have Apple TV as a device option.)
About the Apple TV Remote App - How to set up the Apple TV Remote app
- How to use the Apple TV Remote app
- App store link for Apple TV Remote App for iOS 9.3.2 or later
General Apple TV Info/Tips - How to Use Display Accommodations on your Apple TV (4th generation)
(Vision aids on Apple TV, like Color Filters, Reduce White Point, Invert Colors, and more. Requires tvOS 10 or later.) - How to arrange and hide apps on your Apple TV
- How to Enter text on your Apple TV (was 'Dictate or enter text on your Apple TV')
- How to change the language on your Apple TV
- How to use Restrictions on your Apple TV
- How to put your Apple TV into sleep mode
Using AirPlay with Apple TV - Manage AirPlay settings on your Apple TV
(was titled 'About AirPlay restrictions and Conference Room mode on your Apple TV')
Learn how to control who can AirPlay content to your Apple TV, use Conference Room Display, and more.
Tips for Apple TV Problems - Get help with third-party apps on your Apple TV now goes to If an app unexpectedly quits, stops responding, or won't open
- If your Apple TV won't turn on (and other problems)
(was titled 'Get help with audio, video, or power on Apple TV') - Get help playing or streaming content on your Apple TV now goes to If you can't stream or watch video content from the iTunes Store or third-party apps
- How to install a configuration profile on Apple TV (archived/no longer updated)
(now titled 'Use Apple Configurator to connect to an Apple TV with USB') - Apple TV (2nd/3rd generation): About Apple TV and HDCPnow goes to Get help with audio, video, or power on Apple TV (later titled simply 'If your Apple TV won't turn on'). A section on 'HDCP' was originally in that article (finally) as of Jan 22, 2016, but now has been removed.)
Resetting or Restoring your Apple TV - How to Reset or restore your Apple TV to the factory settings
(for info on earlier tips for Apple TV restore problems & micro-USB cables - see here.) - How to Restore your Apple TV through iTunes (with Troubleshooting Tips)
Apple HomePod Setup and Guides - How to update HomePod
- How to set up and use HomePod
- How to use the touch controls on HomePod
- How to change settings for HomePod
- What to do if HomePod isn't responding
- How to Reset HomePod
- How to create a HomePod stereo pair
- How to add and manage speakers in the Home app
- How to find the serial number for your HomePod
- HomePod Service and Repair (US)
- How to use Personal Requests on HomePod
- How to use HomePod as a speakerphone
- How to use Touch Accommodations on HomePod
- How to use Siri to play music or podcasts
- How to do more with Siri on HomePod
- How to Control your home with Siri
- How to Share control of your home
- How 'Hey Siri' works with multiple devices
Apple Homekit Related Help: - Find accessories that work with Apple HomeKit
(list of devices by type/brand - Lights, Switches, Thermostats, Sensors, etc.) - How to set up and use the Home app
- How to set up your HomePod, Apple TV, or iPad as a home hub
- Get notifications for your HomeKit accessories
Info for Hardware and Software developers at developer.apple.com/homekit.
iCloud Setup, Archiving, Backup and Restoring (See above for iCloud Mail info) - How to Set up iCloud on your Mac
- How to Set up iCloud on your iPhone, iPad, or iPod touch
- How to Change your iCloud feature settings
- iCloud security overview (with link to Privacy Policy)
- If you enter your iCloud Security Code incorrectly too many times (was 'About iCloud Security Code alert messages')
- How to Set up iCloud Keychain (was titled 'Frequently asked questions about iCloud Keychain')'
- OS X Mountain Lion: Start or stop using an iCloud service on your Mac
- How to Archive or make copies of the information you store in iCloud
- iCloud Drive FAQ (Frequently Asked Questions)
- Save and edit PDFs on your iPhone, iPad, or iPod touch with the Books app
(was titled 'Use iCloud Drive or iBooks to access your PDF files, ePub files, and books') - About the new iWork for Mac: Features and compatibility (archived)
- iWork for Mac: Working with iWork '09 files
- How to Share an iCloud storage plan with your family
iCloud Backup: - If you can't back up to iCloud or restore from iCloud backup failed
(was titled 'If iCloud Backup couldn't be completed or you can't restore') - About missing information after you restore your iOS device with iCloud Backup
(was titled 'Get help finding missing information in iCloud after restoring an iOS device')
(Articles HT204058 'iCloud Backup alert messages' and HT203756 'Understanding alert messages when restoring from an iCloud Backup' and HT201418 'If you need help restoring your device from an iCloud backup' removed as of July 2016.) - How to Remove an iOS device backup from iCloud
- Restoring from an iTunes or iCloud backup when a later version of iOS is required
iCloud Calendar, Reminders and Contacts - Get help using Find My Friends (was 'troubleshooting..')
- Get help with duplicate iCloud calendars
iCloud Photo Library - How to Set up and use iCloud Photos (was titled 'iCloud Photo Library')
- Get help with your iCloud Photo Library (now 'Get help with iCloud Photos')
- How to Manage your photo and video storage
(See above for info on Photos app for OS X 10.10.3 and later) - Enjoy your Memories in Photos (automatically creates curated collections)
iCloud Photo Stream (and Sharing) - How to Use Shared Albums in Photos
- If Shared Albums aren't working
(was titled 'Get help using iCloud Photo Sharing and shared albums') - How to transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC
- How to Delete photos on your iPhone, iPad, and iPod touch
- How to Delete photos & video synced from iTunes when you can't access the originals
- Migrating from iPhoto for iOS to Photos on iOS 8 (now archived)
(Above are help/tips with mac OS X Photos App)
Problems with iCloud Log In or Verification - Get help accessing iCloud.com (archived)
(was 'Troubleshooting web browser issues with iCloud.com') - Using app-specific passwords (requires 2-factor authentication or 2-step verification)
- What to Do if You Can't sign in with two-step verification
- About Two-factor authentication for Apple ID
- About Two-step verification for Apple ID
- How to Configure macOS for smart card-only authentication
Migrating Data from an earlier OS X to a later OS X Version - How to Move content to your new MacBook or late-2016 MacBook Pro (USB-C model)
- How to migrate data from another Mac using OS X Mountain Lion and earlier (now archived)
- OS X: Manually migrating data from another Mac
Migrating Data from Windows to a Mac - Move your data from a Windows PC to a Mac (was 'About Windows Migration Assistant')
- Mac tips for Windows switchers (updated)
Using Boot Camp to run Windows on a Mac - System requirements to install Windows on your Mac using Boot Camp (Windows 10, Windows 8.1, Windows 7)
- How to install Windows 10 on your Mac with Boot Camp
(see below for guides to older Windows versions) - What to do if some Mac features don't work when running Windows in Boot Camp - install drivers for Windows.
(now titled 'Download and install Windows support software on your Mac') - How to Update AMD graphics drivers for Windows in Boot Camp
- How to Switch between Windows and macOS (article revised)
(Hold the Option key while restarting your Mac to choose an operating system startup disk. If you choose 'Restart in OS X' from the Windows Boot Camp menu, you may see 'Could not locate the OS X boot volume.') - Tech Tip: How to Use Boot Camp on an External Drive (assisted by freeware VM VirtualBox.)
- How to create an ISO image for Boot Camp from Windows installation media (now archived)
- How to Set up a Windows partition on your Mac (archived, no longer updated)
- Boot Camp: About keyboards and key assignment for Microsoft Windows
(now titled 'Use your Apple Keyboard in Windows with Boot Camp') - If you see a Partition alert message when using Boot Camp Assistant (HT203913 article no longer online)
Info on Older Versions of Windows and Boot Camp - Use Windows 8.1 on your Mac with Boot Camp (archived, no longer updated)
- Install Windows 7 on your Mac using Boot Camp (archived, no longer updated)
- Boot Camp 5.1: Frequently asked questions (archived, no longer updated)
- Boot Camp 4, OS X Lion/Mountain Lion: Frequently asked questions (archived, no longer updated)
- Boot Camp 3.0, OS X 10.6: Frequently asked questions (archived, no longer updated)
- Apple Boot Camp Support Home and Boot Camp users forum
(FYI: An alternative to using Bootcamp (for those that don't need maximum performance) is running Windows (or other OS) on a Mac via a 'Virtual Machine' using OS X compatible VM software like Parallels Desktop, Fusion or (freeware) VirtualBox. Check requirements for the VM -and- for the software/app you plan to use with the VM OS. The VM software vendor's user forums are also worth checking for info on compatibility/problems/performance. There are also some 'emulators' (i.e. Crossover, Wine) that may be useful, but generally have more limited compatibility compared to running the full OS.)
Apple Firmware Restoration CD Downloads
These are for use when a firmware update fails (not to revert to a previous version). Each has a list of compatible Mac models.
- Firmware Restoration CD 1.9 for Mid-2010 Mac Pro (MacPro 5,1)
- Firmware Restoration CD 1.8 for Early 2009 Mac Pro (MacPro 4,1) and Xserve 3,1
- Firmware Restoration CD 1.5 for Early 2008 Mac Pro (MacPro 3,1)
- Firmware Restoration CD 1.7 (see list of macs in doc)
- Firmware Restoration CD 1.6 (see list of macs in doc)
- Firmware Restoration CD 1.4 (see list of macs in doc)
The Firmware Restore CD v1.4 doc links to an even older v1.3, but the link 404's. In case anyone really needs it, here's the (Archived) Software License Agreement for Firmware Restoration CD 1.3 that has a D/L link. (Update: D/L link now redirects to Apple Support home as of May 2017.)
AppleCare and Warranty Help:
Parallels Desktop 13 For Mac
- Get phone support after your complimentary support ends
(was titled 'Get phone support for a device that's out of warranty') - How to manage your AppleCare plan
(was titled 'How to request a refund for an AppleCare plan') - Register your AppleCare plan now goes to View your Apple devices and AppleCare plans on My Support
- How to Transfer your AppleCare plan
Forgot Passcode for iPhone, iPad or iPod Touch?
What to Do If your iPhone/iPad/iPod Touch, or Mac is Lost or Stolen (and Before)
- What to do if your iPhone, iPad, or iPod touch is lost or stolen
- What to do if your Mac is lost or stolen
- What to do if your Apple Watch is lost or stolen
- How to report a lost or stolen Apple product
- How to protect your data on iPhone, iPad, and iPod touch
- How to find the serial number, IMEI, MEID, CDN, and ICCID number
(includes tips even if you don't have the iOS device due to theft or lost) - About Find My iPhone Activation Lock
- Troubleshooting Find My iPhone, iPad, iPod touch, or Mac (now titled 'Get help with Find My iPhone')
- How to Turn Off Find My iPhone Activation Lock
Apple AirPods Help and Tips:
- How to Connect and use your AirPods
- listen to music, make phone calls, use Siri, and more. - How to Use Live Listen with AirPods
- How to Replace an AirPod or charging case
- What do do if your AirPods are lost
iPhone Activation and Unlocking
- If you can't activate your iPhone
Before Selling or Giving Away your Mac or iPhone/iPad/iPod Touch
- What to do before you sell, give away, or trade in your Mac
(including Deauthorizing the computer if it was authorized for purchased iTunes content) - What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
- How to Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch
- How to erase your iPhone, iPad, or iPod touch
- How to Set up your iPhone, iPad, or iPod touch
What to Do Before Sending your Mac or iPhone/iPad/iPod Touch in for Repair
- Get your iPhone, iPad, or iPod touch ready for service
- Keeping your confidential data secure during hardware repair
Cleaning your Mac, iPhone, iPad, Display, Keyboard or Apple accessory
- Apple's article on How to clean Apple products - laptops, desktops, iPhones, iPads, iPods, monitors and peripherals.
- About splash, water, and dust resistance of iPhone 7 and later
(Reminder: Liquid damage to iPhone or iPod isn't covered by warranty - see Indicators)
Apple Watch Related:
- How to Back up your Apple Watch
- How to Check your battery and charge your Apple Watch
- How to Switch your Apple Watch to a new iPhone
- Find the S/M band adjustment piece
- Get help finding, installing, and using apps on your Apple Watch
- How to Use Emergency SOS on your Apple Watch
- How to Unpair and erase your Apple Watch
(was titled 'Unpair your Apple Watch and iPhone') - How to Use Apple Watch as a remote control for iTunes or Apple TV
- How to Automatically unlock your Mac with your Apple Watch
- Adjust the intensity of haptic alerts on your Apple Watch
- How to Use the Breathe app
- How to Measure your heart rate with your Apple Watch
- Calibrating your Apple Watch for improved Workout and Activity accuracy
- How to Find the serial number for your Apple Watch
- How to Get your Apple Watch ready for service
Touch ID and Face ID Related Topics
- How to Use Touch ID on Mac
- How to Use Touch ID on iPhone and iPad
- About Touch ID advanced security technology
- How to Use Face ID on Your iPhone or iPad Pro
- Apple Face ID Security Guide (PDF)
Apple Pay Setup on iPhone, iPad and Apple Watch- How to Set up Apple Pay on your iPhone, iPad, or Apple Watch
Parallels Desktop 9 For Mac Activation Key
Parallels Desktop 9 For Mac Activation
Other Resources
Parallels Desktop For Mac Crack
- How to Contact Apple for support and service
- Vintage and obsolete Apple products listing